Funding Specialist

About Us

YouLend is a rapidly growing FinTech that is the preferred embedded financing platform for many of the world’s leading e-commerce platforms, tech companies and PSPs. Our software platform enables our partners to extend their value proposition by offering flexible financing products in their own branding, to their merchant base, without capital at risk. We believe that financial services in the future will not be delivered primarily by banks, but instead by customer-oriented tech companies that embed financing within other product suites, and we’re here to enable that. We are owned by the leading Private Equity company, EQT, and are headquartered in London, UK. We are also present in several European countries where we service our partners, including eBay, Shopify, Paymentsense, and Allianz Global Investors.

The Role

YouLend has an incredible opportunity available within our dynamic Operations Team. You will join our Fundings sub-team to build and maintain an in depth understanding of our platform, provide support to the rest of the business which includes problem solving, data analysis and other ad hoc projects. We are constantly innovating and automating workflow, and you will be expected to contribute your views on how we can continuously improve and better integrate workflows. You will support your Team Lead and agree strategies to improve both our customer service, payments and funding processes. We are on an incredible growth trajectory and we can guarantee each week offers fresh opportunities and you will be challenged and encouraged to excel.

Roles and Responsibilities:

• Auditing deals before funding to ensure prompt and accurate payment.
• Setting up fundings ready for sending out to merchants.
• Liaise with colleagues and external parties to promptly and effectively answer any funding related queries. Ensure service provided is to a high standard and make recommendations to improve and streamline processes and interactions.
• Develop an in-depth understanding of the YL platform.
• Manage your time effectively to ensure all critical tasks are completed and deadlines achieved.
• Ensure timely completion of projects and goals in accordance with engagement and requirements 
• Be the point of contact for payment related queries

The ideal candidate will have the following skillset:

• A minimum 1+ years in a Operations role preferably in a Fintech environment.
• Understanding of reconciliation processes and statement reporting 
• Working knowledge of AML procedures 
• Ability to be flexible, quickly learn new skills, and meet uncompromising quality requirements and production expectations while working closely with others in a team environment.
• Demonstrated competency with computers, including proficiency with all Microsoft Office products.
• Ability to work independently; take initiative; and adapt to change.
• Strong problem solving ability.
• Strong processing and analytic skills with the ability to analyse large amounts of data, decipher higher risk attributes, and handle appropriately.
• Strong interpersonal and verbal/written communication skills.
• Must be able to multi-task and thrive in a busy paced, high intensity, high demand and on time environment.
• Demonstrate a strong sense of urgency by responding immediately to escalated issues and rapidly changing priorities.
• Must possess critical thinking, analytic and problem solving skills to be used in operational planning and evaluation.
• Ability to deal with highly confidential information in a professional manner.
• Be ambitious and motivated – as the company grows there will be opportunity for development

Why join YouLend?

We are an equal opportunity employer and value diversity. We do not discriminate in employment and personnel practices based on race, sex, age, disability, religion, nationality, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are exclusively decided based on qualifications, merit, and business need.

We offer comprehensive benefits package that includes:

• Social events
• Learning and development opportunities
• Corporate benefits such as free lunch, private health care, pension and many more.
• Modern and sophisticated office space in Central London.

Salary: £32,000 – 35,000 (depending on experience)